Assistance Required?
Should you require assistance following an accident, vehicle breakdown, fire or theft, please call BMW MOTORRAD Roadside Assistance on:
0800 777 111 or 020 8686 2444 if calling from within Continental Europe
BMW ROADSIDE ASSISTANCE
All new BMW bikes benefit from Roadside Assistance cover in the first three years of ownership to offer you peace of mind for any of those unforeseen events.
All approved used BMW bikes come with a minimum 24 months Roadside Assistance cover.
Our experienced multilingual staff are on hand to help provide 24 hour support, 365 days a year in the event you require assistance. They’ll look to help you on the phone in the first instance to try and get you back on the road as quickly as possible.
We’ll arrange assistance when a bike is immobilised. ‘Immobilised’ means an electrical or mechanical breakdown, punctures, road traffic accident, lost keys, misfuelling, damage or destruction by fire, theft or vandalism.
Pidcock Motorcycles Limited T/A Pidcock Triumph, Ducati Nottingham and Roy Pidcock BMW is authorised and regulated by the Financial Conduct Authority (FRN: 672476). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. The nature of this commission is as follows: we receive either a fixed fee per finance agreement entered into, or we receive a commission based on a percentage of the total amount of finance taken by the customer. You can request for us to disclose the amount of any commission received. The commission received does not affect the amount you will pay under your finance agreement. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk
