COVID-19 (Coronavirus) - A Message from our Group Operations Director

POSTED: 18/05/2020



The senior management team and Board of Directors of Pidcock Motorcycles Ltd take the COVID-19 threat seriously and we are taking all reasonable measures to prepare for and mitigate the risk of COVID-19 to our team members, our customers and our business.

As a responsible retailer, Pidcock Motorcycles Ltd is committed to taking proactive and preventative steps to help stop the spread of Coronavirus. We’re doing our best to keep everyone healthy and safe in the workplace while also minimising the disruptions to our day-to-day operations.

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How are we doing this?:

  • Monitor and action the UK Government and Public Health England guidance
  • Ensuring employees receive regular briefings regarding new operating procedures aimed at protecting our colleagues, customers and the business
  • Increasing the frequency of dealership cleaning and disinfecting surfaces such as doors, phones and desks
  • Increasing the deployment of antibacterial hand sanitisers and hand wipes within the business
  • Regular disinfection of vehicle handles, levers and seats
  • Introduction of a no handshake policy across the Group
  • Installation of posters to reinforce good practice regarding hand-washing
  • Where possible, introduce software to enable remote working 

We kindly ask that customers give us as much notice as possible for any cancellations. We are more than happy to rearrange any bookings with other dates (where available).

Please let us know if you have been to any of the affected locations listed on the UK Government website, or if you have had to self-isolate due to potential exposure to the virus, so that we may discuss the best way in which to manage your requirements.

Thank you for your continued support of Pidcock Motorcycle Ltd. We wish good health to all our customers, their colleagues and families.

David Hughes

Group Operations Director 

Pidcock Motorcycles Ltd

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Pidcock Motorcycles Limited T/A Pidcock Triumph, Ducati Nottingham and Roy Pidcock BMW is authorised and regulated by the Financial Conduct Authority (FRN: 672476).  We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them.  The nature of this commission is as follows: we receive either a fixed fee per finance agreement entered into, or we receive a commission based on a percentage of the total amount of finance taken by the customer. You can request for us to disclose the amount of any commission received. The commission received does not affect the amount you will pay under your finance agreement. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at

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